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When should I make my Reservation?

We recommend you reserve appointments at least 48 hours prior to your arrival to Aura spa, as demand for services is high. One of our spa reservation agents can book your reservation. We accept all major credit cards, checks with I.D., and cash. A credit card number is required to guarantee your appointment. By scheduling your appointment, you are indicating your acceptance of Cancellation Policy listed below. For the relaxation and serenity of all our clients, infants and children under the age of 18 may not accompany adults to the spa.

Do you take Group Reservations?

Yes. Whatever the event, Aura spa can customize packages and coordinate group functions for both intimate gatherings and large convention groups. We coordinate all spa appointments; arrange light healthy snacks and refreshments. Begin your spa experience at least 30days in advance to allow us to take care of all those pre-planning details for you.

For information on group reservations, please contact Elaine Perhach, Aura spa Director at 202-742-1940 or elaine@auraspa.net. To browse our full list of treatments, click here.

What if I have a Medical Condition?

If you are pregnant or have a medical condition such as high blood pressure, allergies, or some physical illness or disability, it is your responsibility to seek the advice of a medical professional prior to receiving any spa treatments. Our licensed spa professionals are not medical doctors and cannot advise you on the suitability of spa treatments in your condition. Please advise our spa reservations agent if you require any special accommodation.

Can I order Gift Cards online or in person?

Yes. We are delighted to assist you in selecting the perfect, personalized gift. Gift cards may be purchased in any dollar amount for treatments, services, or products. Gift cards are elegantly presented and can be ordered by phone or online on our spa gift card order page. Be advised that gift cards are non-refundable, expire 1 year from the date of purchase and cannot be replaced if lost or stolen.

What should I do with my Valuables?

We recommend leaving your valuables at home. Aura spa cannot be responsible for lost or stolen property. If you are a guest at the hotel, please leave your valuable items in the safe in your guest room.

What do I need to bring?

Please check-in at the spa reception desk to receive a robe, slippers, and a private locker for your personal belongings. Robe and slippers must be returned before leaving the spa to avoid charges. Remember your swimsuit if you would like to enjoy the steam room, sauna, or endless pool, as our facility is unisex.

Should I shave before I receive a Gentlemen's facial?

Shaving is recommended but not necessary prior to a facial. If you choose to shave prior to your facial, be sure to do so at least two hours prior to your appointment. Shaving is NOT recommended prior to body treatments or hair removal services.

How should I make my reservation?

We offer two convenient ways to reserve your spa treatment today!

**NEW** ONLINE BOOKING
Click here to register and to start booking your services online today!

Call us!
AuraSpa Metropole 202-588-5557
AuraSpa Renaissance Hotel 202-742-1940
AuraSpa Verizon Center 202-393-8432

We will ask for your name, telephone and email address (for confirmation purposes), and payment information.
We accept all major credit cards, checks with I.D., and cash. A credit card number is required to guarantee your appointment. By scheduling your appointment, you are indicating your acceptance of Cancellation Policy.

For the relaxation and serenity of all our clients, infants and children under the age of 18 may not accompany adults to the spa.

FAQ

At Aura spa, we strive to ensure that our guests have the most relaxing and inviting experience! Below, please find a list of frequently asked questions so that you can become better acquainted with our Spa.